Make an agency referral.

If you are a professional working with a family, you can request items on their behalf.

Scroll and select a date for either a collection or a delivery slot.

Fill out the form to tell us what they need, and we will prepare the order.

Clients must be at least 24 weeks pregnant before requesting items.

BOOKING A DELIVERY - please book a slot for the area in which the family live:

Area 1: Twerton/Oldfield Park/Weston

Area 2: Snowhill/Central Bath/Widcombe/Southdown

Area 3: Peasedown/Timsbury/Camerton/Wellow

Area 4: Foxhill/Mulberry Park/Odd down/Rush Hill

Area 5: Saltford/Keynsham

We currently only deliver to these areas or BA1 and BA2 postcodes, but if the family live in BANES you can still request items for a collection.

If it is an emergency and you need a delivery sooner than the allocated slot for their area, please get in touch and we will see what we can do.

  • "Your team provided high quality baby items that made an immediate difference to the young mum’s daily life. Her son is now thriving in a safe home and she has grown in confidence as a parent. Your service isn’t just helpful, it is essential." (Support worker for vulnerable young mums)

  • "This is a very useful and invaluable service for vulnerable, young, deprived young people who would otherwise be unable to provide equipment and items for themselves or their children. An excellent provider service and one that is very responsive to need."

  • "Excellent, resourceful, respectful, approachable and nothing is too much trouble. Thank you for your ongoing support for the clients and their babies / children."

Other local services

There are lots of brilliant services in BANES available to support families experiencing hardship. As a small charity that specialises in support children aged 0-5 we know we might not always be able to help everyone. Please take a look below at just a few other services that may be able to help you if we can’t…

  • Genesis Trust
    The Bath, Keynsham & Somer Valley Foodbank works using a voucher referral system.  Emergency food parcels can be obtained by getting an electronic Foodbank voucher from a referral agency.

    Oasis: Pantry
    Oasis Pantries are part of a network of affordable food providers in Bath, supplying low cost, high quality food each week to local residents.

  • Bath Welcomes Refugees
    A brilliant Bath based charity supporting refugees. A small but dynamic and inclusive charity that is volunteer-led and nonpartisan. Their mission is to facilitate the settlement and the path to independence of those who come to them seeking refuge.

  • Mercy in Action - The Petra Project
    Petra is a housing project providing supported accommodation to young mothers and mothers-to-be.

    The Women’s Work Lab
    TWWL help mums transform their lives by rebuilding confidence and helping them on their journey to find work that works for them and their families.

  • VOICES Charity
    VOICES is a charity founded by women with lived experience, dedicated to providing recovery support and advocacy for people affected by domestic abuse.

  • We would encourage you to contact your GP or local authority if you need support from professionals, be that from a social worker, mental health support teams or a midwife.

  • Citizens Advice BathNES
    Citizens Advice Bath &NES give free, expert advice. Their service is confidential, impartial, independent and open to all.